Welcome To

Village of  Utica

Water Department

Our Mission

The Village of Utica’s Water Department is dedicated to providing its customers with a safe, high quality and reliable water supply that meets or exceeds all federal and state drinking water standards.

Our goal is to produce and distribute our product in the most efficient way, while maintaining and upgrading the system to meet future requirements. We are also committed to providing professional and courteous services to satisfy the needs of our customers.

Click the “Pay Online” button above to go to our payment portal where you can make a one-time payment, sign up for autopay, see past usage, and more!

Frequently asked questions

Pay Online or Over the Phone

We offer the ability to pay your bill online, as well as over the phone through our automated IVR system. To pay online, simply click the Pay Online button located at the top right of the page. To pay by phone, you can call the automated system at (844) 291-9246.